DELIVERY
Standard Shipping to the UK is £5.00 and will be shipped in 1-3 Working Days.
Orders placed over the weekend will be processed on a Monday Morning.
COLLECTION
Orders can also use Click & Collect based on Salon Opening Hours (See Details on homepage). Please select Collect at checkout and contact me once you receive your collection email to arrange your pickup time.
RETURNS
I hope all products meet your expectations. If you're unsatisfied with your purchase or have changed your mind, please contact us within 7 days of receiving your order and we'll offer an exchange or credit note to resolve the issue.
To be eligible for a return, your item must be unused and in the same condition as received. It must also be in the original packaging.
NON-REFUNDABLE ITEMS:
-
Opened products
-
Gift Vouchers
To complete your return, email us before sending any items back.
Email hairbyjrr@gmail.com with RETURN and your order number in the subject line.
Include your full name and reason for return. Once approved, you'll receive a confirmation email.
Refunds
When your return arrives and is inspected, we'll email you to confirm receipt. We'll also notify you whether your refund has been approved or rejected.
SHIPPING:
To return your product, mail it to:
Unit 1, 7 Woodgreen, Shankbridge, Ballymena, BT42 3DR.
You're responsible for return shipping costs, which are non-refundable. Return shipping costs will be deducted from your refund.
Delivery times for exchanges vary depending on your location.
For items over £100, consider using trackable shipping or purchasing shipping insurance. We cannot guarantee receipt of returned items.
DELIVERY
Standard Shipping to the UK is £5.00 and will be shipped in 1-3 Working Days.
Orders placed over the weekend will be processed on a Monday Morning.
COLLECTION
Orders can also use Click & Collect based on Salon Opening Hours (See Details on homepage). Please select Collect at checkout and contact me once you receive your collection email to arrange your pickup time.
RETURNS
I hope all products meet your expectations. If you're unsatisfied with your purchase or have changed your mind, please contact us within 7 days of receiving your order and we'll offer an exchange or credit note to resolve the issue.
To be eligible for a return, your item must be unused and in the same condition as received. It must also be in the original packaging.
NON-REFUNDABLE ITEMS:
-
Opened products
-
Gift Vouchers
To complete your return, email us before sending any items back.
Email hairbyjrr@gmail.com with RETURN and your order number in the subject line.
Include your full name and reason for return. Once approved, you'll receive a confirmation email.
Refunds
When your return arrives and is inspected, we'll email you to confirm receipt. We'll also notify you whether your refund has been approved or rejected.
SHIPPING:
To return your product, mail it to:
Unit 1, 7 Woodgreen, Shankbridge, Ballymena, BT42 3DR.
You're responsible for return shipping costs, which are non-refundable. Return shipping costs will be deducted from your refund.
Delivery times for exchanges vary depending on your location.
For items over £100, consider using trackable shipping or purchasing shipping insurance. We cannot guarantee receipt of returned items.
